Privacy Policy

Effective: March 1, 2026

1. Information We Collect

When you use Fluentessa via Telegram, we collect:

  • Your Telegram user ID and first name
  • Books you upload for processing
  • Payment transaction records (Telegram Stars)

When you visit our website, we collect standard web analytics data (page views, referral source). We do not use tracking cookies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your bilingual book orders
  • Personalize your generated books (e.g., your name on the title page)
  • Handle payments and issue refunds
  • Provide customer support
  • Improve the Service

3. Recipient Personalization

Generated books include a visible attribution on the cover page identifying the tool used ("Made with fluentessa.com") and, when supplied, your first name as the recipient ("This edition was crafted for ..."). These lines are used to identify the recipient of the licensed copy and to deter unauthorized redistribution. They are part of the personal-use license and are not steganographic or hidden — you can see them on the title page.

4. Data Retention

Uploaded book files are retained only for the duration of processing and are deleted after your order is complete. Generated output files are stored for up to 90 days to allow re-download, then automatically deleted.

Account data (Telegram user ID, order history) is retained for as long as your account is active or as needed for legal and business purposes.

5. Third-Party Services

We use the following third-party services:

  • Telegram — bot platform and payment processing (Telegram Stars)
  • Amazon Web Services (AWS) — file storage and processing infrastructure
  • Gumroad — catalog book sales and delivery
  • AI model providers — translation and annotation generation

These services have their own privacy policies. We share only the minimum data necessary for each service to function.

6. Your Rights

You may request to:

  • Access the personal data we hold about you
  • Delete your account and associated data
  • Export your order history

To exercise these rights, contact us at support@microsaaslabs.com.

7. Contact

For privacy-related questions, contact us at support@microsaaslabs.com.